Nerd Block Auburn Washington

Complaint: Nerd Block has refused to refund me for an order I accidentally placed for $573 yesterday. I’ve contacted them several times, and only gotten an automated response stating their return policy. The order is for a year subscription of monthly boxes, and I was looking at getting 2 subscriptions. I was under the impression that I would be billed monthly, and not charged the full amount up front. As soon as I confirmed the order I saw the amount, and contacted them for a refund, to which I have receieved no . I am completely disgusted at the lack of customer service and empathy from this company and will definitely be passing this information along to everyone I know. I work customer service and understand that policies are there to keep a standard, however, there is ALWAYS going to be a situation where exceptions should be made to maintain good customer service and a good business image.

Tags: Online Business

Address: Internet USA

Website: www.nerdblock.com/

Phone:

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Nerd Block Auburn Washington in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Nerd Block Auburn Washington. Lack of accountability is a major factor in determining trust.
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Nerd Block Auburn Washington is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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