Richmond Virginia

Complaint: This im my experience with My,com who I beleve runs the internet game JUNGLE HEAT. I have been playing this game for some time, the other day I was able to upgrade a combat troop to 2 diffrent levels at a cost of over $40.00. I come to find out when I went to use this troop it was no longer availiable. I contacted customer support only to be told the troop was not availiable and they don’t give refunds. Gosh I wish I had a company where people would buy my items and then I get to tell them they are out of stock and too bad we don’t give refunds. here is their lovely refund pollicy “Unfortunately

Tags: Internet Fraud

Address: we do not refund payments made in the game. You can request a refund from Google Play or AppStore. Please note that Google and Apple also do not guarantee that any in-game payments will be refunded.”” So basicly they had no problem offering me something

Website: I believe I have been scamed

Phone: taking my money and they saying go get my refund from someone else

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