Mountain black – Poor customer service

This company sent me the wrong coat, refused to accept they were at fault and now I’ve returned the coat to them via fully tracked service they have not refunded my £200. Only one guy seems to be running the operation. Avoid ordering from mountain black if you are uk based. Live chat option does not work, phone numbers do not connect, customer care is none existent. I’ve lost my £200 with seemingly no way of getting it back.

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Mountain black – Poor customer service in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Mountain black – Poor customer service. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Mountain black – Poor customer service is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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