Milan Restaurant Baltimore Maryland

Complaint: Black Owned, Black Operated, Black Balled I had a horrifying guest experience at Milan Restaurant on NYE. The event was advertised as an upscale VIP experience for which a group of 8 guests paid $750 for VIP accommodations. The service we received was sub-par to say the least. Our accommodations were scheduled to include a table in the VIP area for eight, hors doeuvres, 3 bottles of Vodka, a separate bar and DJ, and a midnight champagne toast. Attire was advertised as Ladies: Dresses and Gentlemen: Suits. Upon check in at the restaurant we were not given Identification bracelets, etc. to differentiate between VIP guests and general admission ($20) guests nor was there anyone monitoring the VIP area entrance. Although our accommodations were paid for beginning at 10:00pm, upon our arrival at approximately 10:55pm, I was told that our table was not ready because there were other guests seated there. We were not offered another place to sit so we sat down at another reserved table downstairs near the hostess station. At about 11:20pm a hostess collected us and led us to a different table upstairs telling us that the table was ready. It was not. The table only had seating for three so we end up milling around near and over other guests who are eating. We sit down at a third table so that we are not hovering over other guests and are offered one complimentary drink. At about 11:35, when not even the comp drink has arrived, I asked for a refund so that I could leave along with my guest. At about 11:45, we are moved to a fourth table. Upon requesting a refund of $187.50 for two of the eight guests, I was told that there would be no problem but I needed to speak directly to the owner (known as Smittie) who was not there. I then go back to what is supposed to be the VIP area where I then find that the area was still unsecured and remained unsecured throughout the evening. What was sold to us as VIP was actually general admission. General admission guests wearing jeans, athletic attires, midriff tee shirts, and ripped leggings paraded through the area and sat at what was billed as a separate bar area for VIP guests. I could not contain my embarrassment! I wanted to get my guest out of there ASAP and continued to check in to find out where the owner was. Each time I asked for him, he was mysteriously missing. At about 11:50pm, one bottle of vodka was brought to what was now our fourth table of the night. The DJ also started around this time. At midnight, not only was there no champagne toast (because they did not have enough glasses) but there was no countdown, no hats, no noisemakers, no nothing! The only reason I realized it was midnight was because I could see the fireworks outside! This event was a Ghetto Nightmare! I asked that my money be refunded at least six or seven times during the next hour; each time being told that the owner could not be located. I spent the entire evening trying to get my refund. Outside the complimentary glass of wine, I did not eat or drink anything at Milan. When I finally (accidentally) encountered Curlee Smittyie,Jr.person at about 1:15am, and asked him personally for the refund, he was rude, arrogant and would not give me his last name or business card. When I said to him that I should have taken heed to the horrifying reviews on Urban Spoon (, he snapped his fingers at me as if I were a dog and ordered me to leave his establishment. He is an ignorant, deplorable, intolerable representative of LIRA and his actions do no uplift or promote the image of the Little Italy community. ******* Milan Below are other complaints copied from Urban Spoon’s website: by Lovelace (4 reviews) December 29, 2010 – Doesn’t like it I decided to check out Milan for “Milan Mondays”” to see exactly what “”Food meets Fashion”” entails. The contemporary upscale urban chic dcor and extremely stylish clientele proved that they have the fashion part down to a tee. However

Tags: Restaurants

Address: the food and service are sub-par at best. There are simply too many rules involved with dining at Milan. When I arrived at 8pm the place was half-full but very lively and for a brief second I thought I had lucked up and would get a seat on the patio. WRONG! The very friendly hostess informed me that reservations are required for patio and indoor seating with the exception of the sushi dinning area (second level was not offered). She went on to tell me that if I decided to sit in the sushi area I could only order dinner. Seeing as how I came to partake in the happy hour specials and environment

Website: did a silent ten count

Phone: I decided to wait for something to become available at the bar. After about a 10min wait

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Milan Restaurant Baltimore Maryland is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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