Meineke Car Care Center

Would not reinspect my sons car.


My Complaint: I sent my son to get his car to get inspected. He got it inspected and failed. We took your sheet and put in the parts list required for inspection. We took it back to get inspected and we were told the inspection machine was broke, and on my second call one of the inspection machines were broke. I worked in the auto repair industry for years and we never had an inspection machine except for discerning the tint level on the windows. Yes we had a computer that we sent the information to the state police but no machine. We could still inspect a car with a computer down by writing it manually. Now being my son needed it within 15 days so as to be legal to drive we were told that the machines would not be ready until December 10th. So we had to pay another station to inspect it all over again and it passed. Now my issue is 1. Why hand me a load of crap
2. Why would you not offer compensation of at least the inspection fee to go somewhere else since you cannot provide the service we paid for.
3. Why are you advertising you can do inspections when you cannot 19VAC30-70-10


My Demand: Refund of total

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