Do not order from ANY company that is offering cheap MBT shoes. Look at the MBT web site first. We all try to find MBT’s cheap, but that is not possible on line, (as I found out). The shoes HAVE to be fitted properly by a retailer as sizes can vary depending on your requirements. I thought it was an outlet centre in the UK because of the address. Fortunately the company offered Paypal payments, so that is how I paid. I had to go through the Paypal claims procceedure, but I got my money back.