Complaint: I moved my printer and computer from my neighbor’s house to my house when I got FiOS connection. I thought I would need to do something to allow my computer and printer to connect wirelessly. As it turned out, All that was required was resetting my default printer setting. I checked the support that came with my printer when I purchased it and there was nothing that covered what I was looking. for. I have been using a tech support company – US Tech (phone #877-770-0215). I pay them $20 per month for unlimited support. I have always received top level support from them. But since I was dealing with a HP printer, I called the number they gave me for free support. That company is Maplevision Systems. From my experience they are both incompetant and dishonest. I had Vista which was working fine for me and it had a low feature word processor that was very useful to me. Maplevision told me I had to install Windowns 7 (which is not the current system from Microsoft) in order to allow my computer and printer to connect wirelessly. So they were happy to sell me Windows 7 for $199.99. Since it was so out of date it began to install updates, 369 updates. Before that started I asked if Windows 7 had the same word processor installed. No it does not. But they told me I could purchase Microsoft Office Suite 2007 for just a little under $300. Since I needed a word processor, I swallowed hard and paid them. The difference between the cost of Office Suite 2007 and $300 was the “software”” needed to allow the wireless connection. So I spent $500. I was on the phone with them for the better of 4 days. Just about then

Tags: Computer Fraud

Address: the 369 updates began to run. Untill it hit 72 or so. The computer then froze. I was so frustrated I had to lay down for a while. The computer was frozen and I had the feeling it was destroyed. I couldn’t get any sleep

Website: if the printers are wireless capible

Phone: so I called US Tech