this company is probably the worst,scammiest company in orange county. ill give you details to illustrate mypoint.1. they strive to make the sale. it doesn’t count for them if they don’tclose on the first meeting. its because there are better products out at muchcheaper prices. 6 grand is not a good price for a ABS bathtub and thin wallsthat are glued to the old moldy walls. acrylic is only the very top thin smallpercent of the panel. go to robert hausner’s facebook. his favorite movies areboiler room and glen gary glen ross. that should be a clue.2 CHECK THIER BBBRATING!!!! 20 complaints and rising but they clearly say in their presentationits 0. which is a clear lie!3. they have no affiliation with sams club. ichecked (dont ask how. it took hours and days). they rent a space from them ona rotating basis. they kick back 10% to them in return. but they shouldnt bewith sams club anyhow….drumroll….4. because they are 100% subcontractors.sams club requires them to have none. dont let them lie to you. they go throughthese guys like hotcakes. i requested any one of the two service personnel tofix the problem i had and they both were not with the company anymore… afteronly 6 months. the first guy left they sent the second then he left too. oh andthat means you out in the cold if they aren’t licensed or bonded or heavenforbid injure themselves on your property.5. their financing is a ripoff. youwanna lose your house cause you couldnt afford the expensive payment for a bathtubthat costs them 400 dollars? btw, after my ordeal i find that even the walk intubs are $4k and they charge $15k for it. you will pay 50 percent extra on thatfinancing over only 3 years. thats $10k for a bathtub liner and walls. ->6.which leak. the bathtub liners are the worst product in existence. unless theyare made properly or put in properly. but is 5 hours enough time to installthese things? nope. apparently installers at other companies will take all dayon a simple install where they dont have any other problems or plumbing to dealwith. i contacted the manufactures and competition in several locations toconfirm this. i should add after some serious research i found theirpricelists. 700 dollars for everything. thats tub, walls, everything.7. youpay 90%, i will repeat 90% of the total price tag before any work is evercompleted. 10 on the sale, 40 on the ordering of materials. 40 when thematerials show up and only 10 when they are installed. so you wanna cancel? youare out 90% not 10% restocking. the full 90%!!!! so i was forced to finish theagreement. so thats why they push the sale at the initial meeting. so after youdo your research/bbb rating checks/ and workers history it will have been toolate to do anything about it. you got nothing to show for it and the loan guysare wanting to take your house in return…..so bottom line is if you wanna gowith hausner buyer be ware. i made exact points and not just say customerservice is terrible. (which it is-apparently customer service should be namedlitigation avoidance) so good luck. this took me forever to come up with so ihope this helps someone especially old people since i imagine that’s who theyare targeting. btw. i went to their website today. i wonder who won themakeover… i know they dont have 20k to give away.