Complaint: I purchased 7.0 grams 10k gold from kathysheirlooms on Jun 30 2014 from ebay. There were 2 large earrings that made up most of the gold. After approx. 6 months I tested the gold the earring gold was not good. I did suspect this when received but trusted that based on kathysheirlooms feedback score and ratings. The gold would have been good. I contacted the seller thru ebay and expressed my concern. Kathysheirlooms requested I send back the earrings & that portion will be refunded, after they are weighed. I then requested the shipping send to contact name and shipping address. But this seller did’nt want to give info indicating I have to get it thru ebay and Paypal. I contacted ebay and Paypal. But advise I should try a resolve with seller directly. However this seller kept giving me the runaround finally telling me to open a claim knowing fully well it cannot be done due to ebay and Paypal policies.
Tags: Internet Fraud
Address: Internet USA