Complaint: In November 2015, I was contacted by JWIZ, an advertising service. The representative claimed my business was referred to them by one of our clients. Since we do a lot of work within the community, it was at first , believable. I went, in person, to the office located at 125-10 Queens Blvd, in Kew Gardens, NY 11415 suite #14. I had an extensive meeting with Ms. Jennifer Paz, and I signed my company to a 1 year contract for $3000. I have the original copy of the contract I signed. On 2/2/17, I returned a call from JWIZ, and they stated i owed a balance. When I questioned the balance, since I was paid in full for a year, I was told they had an automatic renewal system, and unless I canceled in advance, i was going to be renewed for another $3000. I told the rep, that was not in my contract and I only signed for a year. The rep, then asked me if I had my contract. I said yes and I am looking at it and there is clearly a check box checked for one year. There were additional option check boxes for 2 and three years, but the one year box was checked. She then stated their policy and I interrupted her, and told her, if it is not written on the contract, it is not valid. I read the contract to her , front and back , and no where on the contract does it say anything about an automatic renewal. And obviously, since there are multiple check boxes for one , two, and three year options, that is a clear indications, that no such auto renewal policy was ever discussed, or in place at the point of signing this contract. I was placed on hold several times and transferred to a supervisor. The supervisor restated their police and I stated the law of contracts and I will see them in court, in which I reminded them this is a binding contract and if it is not stated on the contract, I am not responsible for any balance outside of this contract. I further stated , that even if this was there policy, not stated on the contract, and not valid, that my cancellation for any “auto renewal”” was clear upon meeting Ms. Paz

Tags: Computer Marketing Companies

Address: their representative

Website: as indicated on the contract. I was placed on hold again. I was then told

Phone: in person

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