Complaint: I used Justcloud in December of 2015. I needed to backup files so I could do a hard reset on my Dell. After all was done and I went to put my data back on it was not all there or corrupted. The data did not transfer back correctly and was jumbled. I complained and canceled my service in March of 2016. This morning I saw a charge from them for $24.95 and it stated it was a yearly charge. I immeditly called and told them how irrate I was about the false charge and that this if this happened to me it happened to other customers. They informed me that I was supposed to cancel with paypal. I talked to a supervisor and told them that this is a lawsuit on their hands. I can not be the only customer that was not told to call paypal and cancel Their companies charge. I will be blasting them everywhere I can and will look into a civil lawsuit. I am sure there are a lot of other customers out there getting changed and have no clue.
Tags: Internet Services
Address: Internet USA