IOBIT Laurel Springs North Carolina

Complaint: According to their ad, this company offers reasonably priced anti-virus software ($19.95). But when you call the number given at their site (1-855-491-2547) you reach a representative who remotes into your computper and takes you through a long explanatin of why you need their upgraded service ($249.00). Ripoff #1, bait and switch! But worse, after I declined their upgraded service, I was no longer able to boot my computer!! YIKERS!!!! Ripoff #2, nailed! So I spent over two hours on the phone with them, placed on hold, and being transferred from one representative to another (including a “supervisor”” and an “”expert technician””) trying to reboot my computer. None could do it. Then they told me if I bought their upgrade at $249 they would fix it. I refused to do that until they returned my computer to the condition it was in when I contacted them. They offered to reduce the fee to $150. I stated that I would consider the upgrade only if they fixed my computer to where it would boot again. They agreed. I was then transferred to several other “”representatives”” and “”technicans”” who took me through various procedures to boot my computer

Tags: Computer Help Desk

Address: but none could do it. So then they said if I paid $199

Website: and a represntative came back on the line and said they could not fix the computer because I could not get on the internet. So I mustered up my remaining patience and asked if they knew all along they could not fix my computer if I could not get on the internet

Phone: they would boot my computer (yes–$49 more than they promised the first time). I refused saying they had already offered $150. They said that was no longer offered…WHAT!! I was put on hold

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Yes it is. Based on the user review published on, it is strongly advised to avoid IOBIT Laurel Springs North Carolina in any dealing and transaction.
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IOBIT Laurel Springs North Carolina is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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