Complaint: Upgraded my Quicken 2012 to 2015 and two days later I could no longer download account data due to rejection of passwords. vault seemed to pass – but an Intuit password code would block. quicken Tech support claimed that my data file had become 45 % contaminated due to a virus that McAfee failed to block. (their claim) They scared you about all of your financial data being open and encourage you to let them fix — plus in another 5% contamination the data would no longer be recoverable (like BS) They wanted $379 for a three year warranty and new software each year. Eventually they gave me a one time fix of $213. To my knowledge – If there was a virus – it may well have been included in their download. Subsequent runs of McAfee still reflected no virus.
Tags: Computer Software
Address: Internet USA