Complaint: When I opened my computer on 6/21/2016 I had a flashing red notice and a continuous, loud verbal directive to call the technician at the number (800-208-09798, ext.1289) in the notice. The technician, Vikas Kumar, was was very helpful. He silenced the obnoxious verbal warning. Mr. Kumar ran a scan of my computer and informed me it had been infected numerous times over the last two years. He outlined a nine (9) step process to clean my computer and keep it clean. It was not until near the end that he informrd me the cost of coverage would be $299.00 for one year, $399.00 for two years and $499.00 for four years. Mr. Kumar asked me for a credit card and also the password to me computer to access checks over a period of 2 to 3 years. everyone I talked with was very professional, but talked with heavy accents, I signed up for the five year plan. After the fact I called my credit card company and closed my account.
Tags: Computer Fraud
Address: Internet USA