Vancouver Washington

Complaint: I called to cancel my idrive backup service over a year ago and expected that to be the end of it. they said, at the time, I would have to go on-line to cancel but that they would walk me through it. I thought it was all done and gave it no more thought. During this past year I’ve had 3 cancer surgerys, spent time in nursing homes, and convalesced at home. After my October 2015 surgery, I was finally to the point that I could resume normal activities and started reviewing my past 2015 checking account statements. Much to my surprise, I found a charge of $142 by idrive on my september statement. I called their support number, to recover the fraudulent charges, and was told that I could not since the unused account was still active and I hadn’t called immediately in September. I asked to speak to a supervisor, and was told it wouldn’t make any difference since that was company policy. I then insisted that I talk to a supervisor and was told that “jennifer”” was not available but that she would call me back in the next day or so. After a week

Tags: Internet Service Providers

Address: and not yet recieving a call back

Website: I was again given the company line that they could not refund the money

Phone: I again called C/S whereupon the agent took additional notes and said Jennifer would call or email me within 48 hours. Within 24 hours

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Yes it is. Based on the user review published on, it is strongly advised to avoid Vancouver Washington in any dealing and transaction.
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