Complaint: I signed up for hughes net because they were the only ones available in my are at they time that offered 60 gigs or at least that is what I thought I was signing up for. For the first month everything was great it was fast and I didn’t have no issues of running out of data. 3 days into my second month I all of a sudden couldn’t use internet on anything but my computer so I called customer service and the told me I had ran out of my 10 gigs of anytime, after asking what happened to my 60 gigs they proceeded to tell me in a very rude and hateful manner that I still have 50 gigs that can be used between 2am and 8am. I told them I’m not even awake for those hours that I’m just throughout my money away and asked if they could be moved to my anytime. They told me they can’t do that because they are on a shared satilite connection. Then after many hours of aurguing back and forth they told me that I can increase me anytime data to 20 gigs, which is the most they offer and reduce my data usage. So I did that and then five days later I was out of data again, so I just purchased aditional data. One one week later after spending an additional $64 on top of the already $120, I am out of data and there is still 2 weeks left of this cycle. Hughesnet is nothing but a bunch of lying idiots, who’s main mission is to rip people off.
Tags: Internet Service Providers
Address: Nationwide USA