Complaint: Watched around 5 videos on you tube where people are showing how you can load a wordpress theme to Host Gator using quick install which takes about 5 to 10 minutes to install, without using things like file zilla ftp and such. So I am in singapore, I typed in hostgator. Filled out address form and paid for domain and hosting. Afer paying I noticed the email sent to me was not like the same emails shown by youtube which were sent after signing up. I went to my Cpanel and there was not a quick install button. After clicking around I realized I was on hostgator.sg. I figured, well no problem they have anthor system to install a free wp theme. After clicking the button for install I was taken to another website, simple scripts. I clicked on the free wp theme which is dated from 2013 and its the basic free version. Install did not work. Clicked link for contact to talk now, link broken does not work. As shown on you tube from many people host gator is to work like this. Sign up 1. Sign up for hosting (done) 2. Domain name (done) enter coupon code to save money after you enter your details and domain name. Mine had zero place to put coupon code in to save money. all the videos on you tube show area for coupon saving. 3. go to email they send you which has your log in info and control panel email you make. Mine was not the same email sent as shown by host gator videos on you tube. 4. next install WP click link in email. I didnt not get the same email as shown by host gator videos on youtube. 5. Also cpanel you put in user naame and pass word. 6. At cpanel click Quick install. (My Cpanel did not have quick install, but an area to pay them to install it) 7. Once loaded click WP which will show up on left side of Cpanel, WP icon. ( My Cpanel did not have this) 8. then press continue,, ( didnt have that either) Check enable upgrades, had that but on a different web page. Which didnt work. Next it installs the wp theme then you click save.. ( my panel had none of this) go to /wp-admin login.. ( mine didnt have this either because i never made it past any of the steps above because the functins were not there. Problem is many affilaitte people are pushing the quick install because they know many people cant use filezilla and FTP and such. Im sure hostgator is aware of this and likes it because it brings them more business. In my case, After watching around 5 videos showing the ease and quickness of using quick install i was sold. Problem was my Cpanel came with none of the steps or same cpanel and emails shown from the videos of host gator from youtube. Even after getting into the cpanel the system did not work to load an old outdated free wp theme that you can get anywhere which they offered free. Another selling point from the host gator videos is that you can load a wp them with quick install, then buy a good WP theme and load it through the quick install. After wasting a whole day with this I realized this was switch and bait. Host gator does not offer the same services in every country. Even though I paid more I reveived less services. Another thing, my other hosting company offers the same stuff without the quick install for a cheaper price. I could had simply used my other hosting company. But the quick install was to good to be true, and my wp would had been online by now. So, if you live outside of the United States do not expect to get the same services from hostgator. Because you wont. I seen host gator in action from you tube videos showing services I can not get. But I paid more and got less. As for the people who push affilaites for host gator they all might not be aware of the services host gator does not offer worldwide. Lesson learned, watch out for the switch and bait.
Tags: Internet Service Providers
Address: Internet USA