HobNob Kitchen and Bar New York New York

Complaint: Avoid. Went to HobNob Kitchen in Naples, Fl. to celeberate my wife’s bithday. A few hours before arriving on Dec. 27, 2016, I snuck away from my wife to call this restaurant. I asked the lady if we could have a piece of dessert at the end of the meal with a candle on it for my wife’s birthday. She said no problem. When we arrived and my wife and 2 kids were ahead of me, I reminded a guy at the restaurant’s greeting desk of my request. He also said no problem. When the bill arrived, I wrote on it that I would like a dessert with a candle on it to celebrate my wife’s birthday, and was told by other employees that this was going to happen. I even gave a larger than normal tip to avoid an issue. After reading my request, the waiter came back and told my wife to her face that she was not going to get a dessert with a candle because nobody told him about it. This was suppose to be a surprise, and he tells it to my wife! Very embarrassing for me. The waiter then walked away and wouldn’t come back. When we were leaving, I told him I wanted the tip reversed. He said no. My repeated requests for a response and a reversal of the tip to the general manager, Jeremy Caprari, and then to the owner, Mike Hernandez, have gone unanswered. I did not want to do this post here, but these folks have left me no option. They should be avoided. While the food was ok, there are better options on the strip.

Tags: Restaurants

Address: 720 5th Ave S. Naples, Florida USA

Website: hobnobnaples.com/

Phone: 239 580-0070

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid HobNob Kitchen and Bar New York New York in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from HobNob Kitchen and Bar New York New York. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
HobNob Kitchen and Bar New York New York is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.