Complaint: I purchase a h20 bolt internet box for internet usage for my 3 kids they like to youtube Netflix and play games so because it was with in my budget $50 it was told it was unlimited usage for my home. They cut off my service 15 days in from usage because they said I over use the data. When speaking to costumer service I informed him of my issue and he was robitically informing me that he can’t do anything I ask to speak to a superviser and he said they was one the phone I told him I’ll wait because this was u exceptional to false advertise a prodect that one does not come with simple instructions or limitation for the product so I am now $50 lost and my children have no tv. Once I was taken off hold they hung up on me .This was the worse company ever it’s not unlimited I advise you not to purchase it and costumer service dont have a clue of anything there nit for the costumer there for taking your money DONT GET THIS BRAND. Now my kids have nothing and I lost my money.
Tags: Internet Service Providers
Address: Nationwide USA