Glade — Glade sense and spray refill | Glade

Dear Sir / Madam,

I am writing to you to raise an issue about: In-store shopping

The issue that I have experienced was: Last year, I bought a Glade sense and spray refill, I kept it in my washroom, on 16Oct 2020 I decided to use it.

It occurred on: 16/10/2020

This meant that Once I opened it, I was holding the canister ready to put it in the plug in, when it exploded, and the canister hit me hard in my chest, it was an awful scary bang and thump in my chest, I was so frightened, my daughter came running as she heard the almighty bang, my chest was hurting as it felt like some one had punched me, when my daughter looked at my chest she said my you bleeding!! The canister hit me so hard it bruised, cut and burnt me, I did not know what to do, so I wet it with water, and that night I could not sleep, as the pain was so bad, !!!

I wanted to let Tesco know what has happened, so they can contact Glade, I want Tesco or Glade to compensate me, as I will not be able to go to work as the nature of my job, (which is working in a lab) will not allow me to expose my wound .

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

Stephanie Johannes

Store location Slough

Flat 3
15 Hillside Slough
SL1 2RN
Glade
Customer Service

1525 Howe Street
Racine, Wisconsin
United States – 53403
Mon 9:00 AM – 6:00 PM
Tue 9:00 AM – 6:00 PM
Wed 9:00 AM – 6:00 PM
Thu 9:00 AM – 6:00 PM
Fri 9:00 AM – 6:00 PM
Sat 9:00 AM – 6:00 PM
Sun 9:00 AM – 6:00 PM

United Kingdom

Frimley Green Road, Frimley, Camberley, GU16 7AJ, Surrey

Australia

160 Epping Road, Lane Cove, NSW, 2066, Australia

France

CS 80016, 92665 Asnières-sur-Seine Cedex, France

Germany

Mettmanner Str. 25, 40699 Erkrath, Germany

Italy

Piazzale Burke 3, 20020 Arese, Milano

Netherlands

Postbus 22, 3640 AA Mijdrecht

Russia
Panfilove St., 19/1, Business Center Green Point, Moscow Region, Khimki, 141407, Russia

Spain
S.L. Orense, 4 – 2ª planta 28020 Madrid

China

932 New Jin Qiao Road, Pudong, Shanghai 201206

India

5th Floor, Plot № 68, Sector-44, Gurgaon Haryana – 122003, India

South Africa

192 Smit Street, Fairland, 2195 South Africa

Argentina

Uruguay 7286, B1609EIU – Boulogne, Pdo. de San Isidro, Provincia de Buenos Aires, Argentina

Mexico & Costa Rica

Arquímedes 15, Col. Bosque de Chapultepec, Delegación Miguel Hidalgo, México, D.F., C.P. 11580

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