Complaint: If you leave a money balance in your freelancer account and you do not log in for 6 months, they will start deducting money from your account with out any kind of notifications. They state the reason they take the money is to cover there expenses. If you don’t have money in your account then nothing is charged. User Accounts that have not logged in for six months will incur a maintenance fee of up to $10.00 USD per month until either the account is terminated or reactivated. This charge is for storage, bandwidth, support and management costs of providing hosting of the user’s profile, portfolio storage, listing in directories, provision of the HireMe service, file storage, and message storage. Here are my charges:Aug 2016 Monthly dormant account fee taken (USD) -10.00 Jul 2016 Monthly dormant account fee taken (USD) -10.00 Jun 2016 Monthly dormant account fee taken (USD) -10.00 When you complain they tell you the money is refundable but they cook the records and remove them from my transactions. So now I don’t know what’s going on or how much money they’ve taken. I can’t trust the records they provide me. DO NOT LEAVE MONEY IN YOUR ACCOUNT! They are dishonest and will take your funds when you are not looking.
Tags: Internet Services
Address: Internet USA