freedompop bakersfield California

Complaint: i call freeompop to check out there servivice on 02-09-2015 they sounded like a g**k company offering great deal and service they infromed me that i would have to purches one of there devices and then i would get free internet i agreeed to the offer they check my araea i said found a product that would work great and was affordable .purchased and waited for it to arrive this was for my son to play his video games on . a few days later i recieved it it said all i had to do is plug it in and go surf the web .i did what it said to no avail it wasnt working i caled immeditaly and sat on hold for 1 and a half got disconnected twice and hung up on twice i gave up for the day called back next day same thing finally got though to someone who told me that i can returne the hub and i could get a hot spot that would cost me 3x the ammount i had already agrred to i told them that was s**t and to no supprise disconnect again this went on for days i gave up untill they called me back and left a message stateing they were sorry and they would work somthing outi thought cool tried to call them back nothing .here it isthe 19 of marchand i have been on the phone now for almost 3 hrs and no closer to a solution then i was a month ago ithink that they need to give me my money back or compensate me for all the bull my son has went though DONT THINK ABOUT GOING THOUGH FREEDOMPOP

Tags: Internet Service Providers

Address: Internet USA


Phone: 18887438107

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