Freedom Pop Mountain View California

Complaint: Just like another user that posted in December, I have also filed a BBB report, as shown below: Filed against : FreedomPop11301 W Olympic Blvd #112 Los Angeles CA 90064u00ad1652 Complaint Description: I signed up with Freedom pop in October 2012 when they first debuted. The terms and conditions at the time, promised to refund a security deposit of $99 once the Wimax device was returned in good working condition. Since that time, I have used FreedomPop only occasionally. I recently moved to an area without FreedomPop coverage, and upon calling to get an RMA to return my device, was informed that they would not refund the deposit. I spoke with two agents that stated that they had changed their terms and conditions, which resulted in me no longer being eligible for a refund. This is preposterous, as I received no notification of this change in their terms and conditions. Complete bait and switch, what a scam. I was only able to talk to agents in their Phillipines call center, and after asking to be transferred to a manager again, they acted like they couldnt hear me and ended the call. What a Shady company. Your Desired Resolution: $99 security deposit returned for device in working order.

Tags: Internet Services

Address: 11301 W Olympic Blvd #112 Los Angeles, California USA

Website: freedompop.com/

Phone: (888) 743-8107

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Freedom Pop Mountain View California in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Freedom Pop Mountain View California. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Freedom Pop Mountain View California is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


>