First Communication Downers Grove Illinois

Complaint: NIGHTMARE!! Normally people must be feed up to come to such platforms and tell their story. After being with this company for over 8 years we decided to cancel our accounts dating back to 02/2014. It has been the most challenging thing that we came across. I have emails dating back to November of 2013 in which they told us we can cancel at any time with a 30 daysu2019 notice!! First they will give you a run around with releasing our DID – phone numbers that we have been using. It took them more than 3 months to release the numbers! Some of them we just dismissed and moved on without porting them over to our new service provider. The lack of responding to our request after being with them for so long is uncalled for. Our formal request after calling and email in which they denied each time was May 13th of 2014. Along with another cancellation letter in June again! Once we tried to get a hold of the Regional account manager, they claimed he is no longer there, next we went to others that we dealt with, come to find out they are not present either! So they forwarded all of our efforts to one individual in which she has not returned my calls or emails (Michelle Jancasz mjancasz@firstcomm.com ). However, they did manage to send a past due invoice for $1000, it amusing when there has not been an activity on this account going back to May of 2014 yet this company refuses to release us and do the right thing after 8 years of collecting funds without any hiccups. Stay away of pretenders and go with people whom have integrity and do as they say. Not companies whom hide behind an emails and refuse to open dialogue. I hope this helps someone in making the right decision for their Phone provider and Internet provider. Good Luck

Tags: Internet Service Providers

Address: 377 E. Butterfield Road Lombard, Illinois USA

Website: www.firstcomm.com/

Phone: 888-426-6340

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid First Communication Downers Grove Illinois in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from First Communication Downers Grove Illinois. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
First Communication Downers Grove Illinois is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


>