Complaint: This company is the worst I had ever dealt with. They are advertising on their website that they can handle problems like slowing website, pages unable to load faster, saying they have the best optimization techniques that can handle any problems related to speeding. But in reality that’s was not true. My site just had only a speeding problems. I trust their ad after chatting with one of their agents who confirmed that all of that can be easily done with their optimization techniques. But right after doing the migration, these people were working on my site, but a few hours suddenly things became worst. Pages were very slow. They even shut down some of my plugins without my consent stating these were responsible of the issues. I was complaining about the issues by submitting several tickets to them. Despite all my disappointments, they kept apologizing for not letting me know in advance for taking my plugins down and so on and so on. They even threatened me to immediately issue a refund after they messed up my site. Not only that, they aggravated the situation by even disturbing my layouts. This company is a complete scam. Their service is terrible. I was able to locate a developer who not only fixed their mess but also sped up my site that cost me thousands to repair. Please be aware of this scam and run if ever you pop in on them. You will be very disappointed for their services.
Tags: Internet Services
Address: 1 State Street 21st Floor New York, New York USA
Phone: (877) 321-TELX