On Mon 5/16/2011 I ordered from this company. They sent me a confirmation email, as usual. I had ordered twice before, successfully. Since that time i have been sending repeated emails begging them to reply to me, to send my product, or to return my money. it is currently jun 29. They kept my money, and have never replied to a single email. I have sent them 6 contacts in total. Be warned. does anyone know how to pursue legal action in the UK? i am in the US and they seem to be ignoring me because I cannot do anything about their crime.