I purchased a radar detectors new from someone on eBay selling their unused unit. I called escort to verify the serial number prior to the purchase and the customer service rep substantiated the unit was not registered and had a one-year parts and labor warranty. I proceeded to purchase the unit based on the information I got from the escort representative. I call escort a couple months afterwards to buy an extended warranty and the customer service rep tells me eBay purchases have no warranty. They also shared with me that disclaimers is all over their site. I proceeded to take screenshots from their main page and registration area with no mention of voided warranties for eBay purchases. Furthermore, I called escort prior to the purchase to do my due diligence and escort themselves verified the unit would have a one-year parts and labor warranty. This company was simply not interested in satisfying a customer or even standing by their own customer service rep. I would not recommend after my experience purchasing anything from this company or believing anything they say.