Complaint: After being notified by AT&T via customer service rep. at the store, that I owed them $1295.90 for a U-Verse account set-up 30+ miles from where I live, I contacted AT&T and a rep. refused to give me any information. Said I had to talk to the collection agency. Called EOSCCA at above number and said I wanted to file a fraud claim. They mailed it to me and I filed a police report, filled-out documents and returned to EOSCCA. I never received a letter from them. I have heard nothing further until yesterday, I pulled my credit reports and a collection for $1295 is on all three reports. I got the name of the collection agency (Franklin Collections in Tupelo, MS) off my report and called them. They said I had never contacted them nor had they received any fraud claim paperwork. I tried to explain the situation and the woman was EXCEPTIONALLY rude. She stated they sent me a letter to the address where the U-Verse was installed. *NOTE: if I am the guarantor and I live in another city, why would you send a letter to the person who did not pay it in the first place??? I requested a supervisor. A man came on the phone, I explained to him what I had previously said and he asked if the identity thief had been caught! I responded “I don’t know””

Tags: Internet Service Providers

Address: he told me someone had to pay this bill! I requested another fraud claim package be sent to me for processing. I immediately called back to request a copy of the paperwork installing the U-Verse to the fraudulent address

Website: allow someone else to set up an account and then allow them to run-up a $1295.90 cable bill without ever seeing my driver’s license??? I have had an AT&T cell phone for 19 years and a complete stranger can get free cable and I can’t get any information about my own account. I will be talking to AT&T until this is resolved or park on their doorstep till dealt with.”

Phone: and they would not answer the phone. I called back four times. What I want to know

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid EOSCCA Texas in any dealing and transaction.
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EOSCCA Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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