Complaint: The customer service at Emporium is absolutely the worst I have ever seen. I ordered 2 products from them in hopes of building credit (which I have none). I gave them all the information that was requested and was told that it would be 5 days. 2 weeks later, I called to see what happened. Pacific Credit said I gave them the wrong information. Now I have been known to mess up a number here and there, but, address, email, bank number and phone numbers? We started over. One week later, I called again. They said my bank hadn’t approved the monthly transfer. I went to my bank. They showed me all transactions for 3 weeks and there was nothing from Emporium. We double checked all the information that was sent. Bottom line… they never sent it. 2 weeks later, I’m sick of doing battle with people who could care less. I’d sent them a payment via credit card 1 week earlier. Asked to cancel my account and send me a full refund. After all, it had been almost 6 weeks. Been 4 weeks since then. Not a penny. Don’t ever deal with these idiots. They seem like they care but all they want is your money. Shameful ripoff.
Tags: Computer Mail Order
Address: Internet USA