ebay, inc. Burbank California

Complaint: As a Seller on ebay, I sold 2 prs of very expensive already worn Edward Green shoes at $250 ea or $500 both. Being bought in England, I used a size conv chart. Although chart was flawed, I listed shoe inside length, toe-heel in inch & cm. Buyer was alerted to this by email and advised to check before purchase. He bought and paid Paypal $500. Soon afterward, he tells ebay the shoes are too small, I told ebay I’d make refund but to wait for my confirm that I got the shoes back & said same to buyer. So Mike Seidel of Baltimore, MD sends me an old pair of pants, verifies w/ebay shipmt sent to me and ebay refunds all $500 without even making an effort to contact me. I still had to pay ebay fees and Paypal fees. Ebay says they do not check return shipments. I appealed their decision and was denied. So here I am, out about $200 plus my merchandise I thouight I’d sold for $500. Ebay lied to me twice, did nothing to verify I’d received my shoes back and therefore provided a legal avenue for unscrupulous people to steal using ebay as an online buy/sell medium. Worst of it is, ebay won’t even consider my side of the story and have denied all appeals and requests for help. I’m out about $700.

Tags: Internet Marketing Companies

Address: USA



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