DSL Extreme Modesto California

Complaint: It seems as of April of 2015 DSL Extreme is still using tactics as depicted by unhappy customers in the past. It seems as long as you are a cash source everything is fine. Else if you decide to not renew your contract they show their evil side. Normally I don’t denounce companies because once the confusion is remedied we get to an agreement. DSL Extreme seems to thrive on confusion and uses it as a tool for a money grab. Fortunately I made copies of all statements DSL Extreme had available on-line since they since have changed statements and then blocked access to them. My initial statement has no mention of modem lease or rental. It also has the words, “since all of our modems are FREE at DSL Extreme…””. They continually keep calling to get me to “”return it since it was leased””. So the advice of counsel says

Tags: Internet Service Providers

Address: if I do return it

Website: they changed the amount presumably due at least 3 times before finally coming to a $9 and something amount. They wanted to charge me a pro-rated amount for the entire month

Phone: that could be used as acknowledgment of agreement to their claim that it was not FREE. My first statement lists DSL modem $30.00 and Rebate -$30.00. So how can this be even listed as line items if it is not an instant rebate to a purchase resulting in a $0.00 concerning the modem? Somewhere about 9 months into this relationship my first statement is not online any longer. A month later there lies a condensed version completely different from the original. Secondly

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid DSL Extreme Modesto California in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from DSL Extreme Modesto California. Lack of accountability is a major factor in determining trust.
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DSL Extreme Modesto California is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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