The hallmark of a good company by the way =Whenyou wish to part ways, and they will hope for the best for you and see you on the way out towards happy continued journeys, and there are no hard feelings, it is business after all, and yet they actually care about you as a once-customer and individual and it shows, you can feel it, it is palpable. Even if you were not all in all satisfied with the product, at least the people made it worthwhile and you even feel that you could recommend it to the right folks. vs … DSL Extreme tactics = hold you hostage, put you on the furthest back burner they have once they hear you want to cancel, repeatedly threaten to penalize you with fees left and right no Matter What happened in your particular case (hey, they don’t actually give a s**t! Anyone who thinks they do, is a fool..)And pretty much leave you stuck in their endless loop hoping they can wear you down eventually. They know many will just pay and give up on this Quixotic quest, sadly. Not I. Don’t give up on these criminals, That is what they are, do not give them a free pass. Spread the word, help your fellow Americans. Do not let your friends or neighbors or anyone fall into their trap! It is our obligation to stand up and be heard, to stand up and to fight. Friends don’t let friends get suckered,left to molder, be hammered hard and scammed up the you know by DSLEXTREME.