Dr. Stephen Sinatra Minneapolis Minnesota

Complaint: With all due respect, this is hard for me to write. I dislike writing this because I don’t wish to inflict any ill-feelings toward Dr. Sinatra or the site however after several repeated incidences over the course of several years ordering online through Dr. Sinatra’s website, I feel the need to at least alert people so that they may avoid the same pitfalls I’ve experienced — not out of maliciousness or ill-intent. Please know that I think Dr. Sinatra offers superb, quality supplements which is why I ordered from him over the past few years. Unfortunately, though his supplements may be superior, the autoship program needs significant help and work! I have on several occasions been notified after the fact that a shipment was being prepared and sent with no prior notification. What made this regrettable is that they withdrew money using a secondary account that did not have the funds in it, causing bank overdraw. In the follow-up conversation with customer service, it was admitted that their system had trouble with email autoship notifications going out a week ago of which mine was evidently a part. Consequently, I never did receive any notice. I checked spam, the blocked folder and nothing was there from Dr. Sinatra. Customer service offered to refund 50% of the amount but now the responsibility lies with me to return the autoship order when it gets here which I have no idea when it will arrive and will therefore involve the inconvenience of driving the package to the USPS/UPS (whichever) office at a time when I have been sick with the flu. This is more than an inconvenience including a bank overdraw. It is very unfortunate because his supplements are in fact very good quality but I cannot afford the inconvenience that this brings and potentially overdrawing due to their poorly designed email/autoship (and confusing) system program. Fwiw, I order from multiple sites and have not experienced the problems I have with Dr. Sinatra’s site despite several attempts to suggest that they consider re-designing the system. since the problem continues, evidently, there appears not to be a concern on their part–I don’t honestly know and I can’t speak for them. I admit I am annoyed by this, but more so am deeply disappointed because I can no longer trust their program and will miss out on a good, quality supplement. It’s also to their loss as well. I sincerely hope they re-evaluate their online ordering and autoship program as they have so much to offer along with superb customer service. Their autoship/online ordering is their downfall.

Tags: Internet Services

Address: Internet USA

Website: drsinatra.com/


Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Dr. Stephen Sinatra Minneapolis Minnesota in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Dr. Stephen Sinatra Minneapolis Minnesota. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Dr. Stephen Sinatra Minneapolis Minnesota is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.