I purchased a 2013 Nissan Rogue S Special Edition in August, 2012 with the Diamond-Kote rust protection package. I’ve taken very good care of this car. As of 6/29/2016, it only has 48,000KM. On 6/28/2016, I was waxing my vehicle, when I noticed rust around the two rear tail lights, license plate, and license plate lights. I sent in a claim form online through Diamond-Kote’s website, along with photos detailing the rust areas. They rejected my claim saying that the rust had to be a hole rusted from the inside out in order for them to honor my claim! I’ve been an auto body technician for over 35 years, so I know a lot about rust on cars. It’s always better to fix rust before it really takes hold. This is only common sense. I removed the rear gate interior panel, only to see that the gate hadn’t been rustproofed at all, and the rust was on the inside of my gate! I’ve been told by other people that Diamond-Kote is nothing but a scam. I guess I had to learn the hard way.
Name: Diamond Kote
City: West Vancouver, British Columbia
Address: 1455 Bellevue Avenue