Hi, my name is Phil Demetres, and I would like to see if I can get some help in getting a deposit returned from a R.O.C. member, number 275896, Desertsky Closets. On June 29th of this year we entered into a contract to build a closet in our master bedroom and that it would be of solid wood construction, for which the owner said that it would be. But the fact of the matter was it was not, it was particle board, and for the $4,000 we were going to pay for it, we expected it to be of a solid wood construction. Also, the wood color and pattern that we chose were not of the day of installation. After getting a call from the owner, explaining that wife my had refused it, I called my wife back and talked to her about it find out what was going on. | She told me what was stated above, and I called the owner back and told him that she was not happy with what they brought and that I was in agreement with her about the matter, and the owner stated on the phone and in text that there would be no refund of the deposit because it was special mil work when in reality he had told me on the day that he came to do the measuments that they were of standard size and there were no need to do any cutting. We are not looking for any thing other than our $2,000 deposit back and to put this behind us. It is our hope that you can help us resolve this matter in any way possible. I thank you for your time.
Name: Desert Sky Closets
Country: United States
Address: 15475 N Greenway Hayden Loop #14