I bought a Groupon coupon for Dermagrafixx in Sarasota Florida to get my eyebrows done for just under $200. I called and scheduled an appointment. About 15 minutes after making the appointment with the lady that provided the service who was on vacation in Chicago, I got a call from the owner/manager. She informed methey would not be providing services because I wanted to come in drunk and high. Rather than defending myself I assurred her I would not be doing that and asked for another appointment. She kept slandering me (mind you we had never met) falsley accusing me and the more I assurred her I was not nor ever intended to come in in that matter the more intense she got that she would never provide an appointment or give me the service I already paid for through Groupon. I asked her then if she would give me my money back. She then said Groupn got the money, not her, and she was not paid, I then immediately called and emailed Groupon and they said they had a ‘three day rule’ for refunds. I said that I had no intention of asking for my money back, I just wanted the service but the business refused service. They informed me via email they had already paid Dermagrafixx for the service, but would contact them to tell them to provide the service. I informed Groupon via email I was willing to come any time, comply with any rules they had, but just wanted an appointment and they refused. So Groupon and Dermagrafixx stole my money and provided no recourse to me thus far.
Name: Dermagraffix Permanent Makeup
Country: United States
Address: 8383 S. Tamiami Trail
Phone: (941) 628-2524