Derma Essence Ludlow Kentucky

Complaint: I saw a free offer for Derma Essence skin cream, they offered a $4.95. I declined and got a pop-up box for 50% off for 2.95. I said yes and entered my info. I then got another pop-up for another product of which I declined. Nowhere on the page did it say a monthly recurring fee, or that I must cancel. I noticed on 1/16/16 a charge for $84.75. I called the number on my statement and demanded a refund of which they declined and after after 45 minutes of arguing, I was offered a 60% refund (of which they sent me a confrmation email) but as of 2/4/16, I have yet to receive the 60% back. I was also charged $4.99 which “John”” at the call center said was a mandatory “”shipping guardian”” fee

Tags: Online Business

Address: an extra fee I did not approve. I asked John for the address of Derma Essence’s corporate office. He refused to tell me. I asked him what state Derma Essence corporate office was located. He again refused. I asked him about his company; the name

Website: it is not openly disclosed that that is what you are actually doing when you get the free offer. Derma Essence probably uses affiliates so there are many

Phone: the address or just the state. He just stated they were a 3rd party call center and that there is a terrorism law that made it possible for him to not disclose that information. The number to that call center is 844-404-9979. I tried to locate them online

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Derma Essence Ludlow Kentucky is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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