I moved to the area a few months ago and was looking for a Dental office for my family. I have three kids and we really liked our old dentist so this was a big decision. I called Dental Care of South Elgin because they are minutes from our new home and were offering a special which was $59.00 for an exam and x-rays. Wow, I thought, this is great. | Just a little background about me. I always get my teeth examined and cleaned every six months and in 40 years have had 3 cavities. I floss and brush with a Sonicare toothbrush am healthy and don’t eat a lot of sugar. I’m a Detective and investigate fraud for a living. | When I arrived at the office I was very impressed with the waiting room and everyone was very pleasant. My first flag was when I asked them how much it was to seal children’s teeth because my kids are ready to have that done. They acted really nervous and kept asking each other what to say. They finally quoted me $70.00 a tooth then said but we usually charge $35.00. Okay I, get it, you charge people with insurance more. I don’t have insurance but whatever, I’m just getting prices. Not great but I understand. I was next given x-rays on a fancy 360 degree machine then the bite wings and an exam with two practitioners assisting one another. I was impressed with all the new equipment and the level of personnel who were assisting me for my $59.00 routine exam! After the exam I was ready to leave not expecting any issues and was told a lady would be with me in a few minutes to present me with an “action plan”. Sounds ominous. A lady that I had not seen before them came in with a clip board and very seriously proceeded to tell me I had 9 cavities!! I actually laughed and asked her if it was a joke. She said no and that for roughly $2,300 which I can make in two payments they would make me all better. Now mind you I’ve had 3 cavities in 40 years and was just at my regular dentist whom I’ve known since I was a child 6 months ago so I’m pretty sure unless I developed an addiction to taffy they’re mistaken. When I told her I was going to leave she made me sign the quote as if they were limiting their liability in case after I left my teeth exploded or something. I left and was pretty angry over the whole episode. I then did a little research on Dr. Nosrati which I should have done earlier and if you read the reviews of her from her former office in Orland Park you will see that I am not alone. | I then went back to my old doctor and asked the office to send my x-rays to him to review. I met him and another dentist for a third opinion. At this point I wanted to make sure he hadn’t missed anything and also wanted to document what I thought was the fraud committed by the other office. The consensus was my teeth are fine. It appears according to the experts I talked to Dental Care of South Elgin may be lacking in ethics. They actually wanted to drill out my old fillings and fill them again. Both dentists who reviewed Dr. Nosrati’s work told me what Dr. Nosrati was seeing in her x-rays was actually the bonding agent that is used to hold in the filling. They could not explain the ones that were not fillings and told be by drilling into a persons teeth for no reason they are weakening the enamel and creating even more problems over the persons lifetime. I guess now I know how they can offer $59.00 exams and have such a large staff and fancy equipment. I plan on filing a complaint against them with the Illinois Department of Professional Regulation. In my opinion, this office lacks ethics and is running a scam.
Name: Dental Care of South Elgin
Country: United States
City: South Elgin
Address: 342 Randall Rd