My baby grand piano (an heirloom, black walnut piano) was entrusted with Terry’s so called company, Defiance Truck & Transfer Co., Inc. presumably in a climate controlled space. By letter dated September 16, 2013 Mr. McDonald advised me that he I was fully paid up on my storage fees, that Defiance was closing as of October 1st and to contact him at tmcdonaldnavl.com to advise him as to my plans for my property. I did. He didn’t respond. I tracked him down only because I happened upon someone he had done business earlier in the year. He responded to that person. | He finally responded with promises, etc. to return my property, but it went on and on. It proved almost impossible to have him respond to emails, phone calls or text messages. Later I learned that my piano was no longer in a climate controlled enviroment, but instead in a truck parked in some field next to another trucking company. The company, RE Rudy Trucking, was as cooperative as they could be, but they could not legally get into his trucks so I could recover my piano. My attempts to make arrangements with him and the moving company that I chose to pick up my piano (which was extraordinarly helpful, too, namely, Hoover the Mover in Fort Wayne, IN) went on for many months, but either neither my moving company nor I would get a response from Terry, or he would make promises to cooperate which he never did, except once he did arrange for my moving company to pick up the piano, but could not get his friend could not get Terry’s truck started to move it out of the muddy field where my moving company van could not reach it. So, then he promised he would deliever the piano himself, but failed to follow through on that. I have now learned that he shortly therafter did get his trucks running, and removed them from the premises. But he never told me. The upshot of it is that Terry has converted my piano to his proprety and probably has sold it off or thrown it away by now. He will not resonse to my efforts to contact him even now. As far as I am concerned Terry is a dishonorable man, a liar, not to be relied upon and theif. Do not entrust him with anything.
Name: Defiance Truck & Transfer Co. Inc.
Country: United States
Address: 634 Ralston Avenue # A
Phone: (419) 782-1941