I ordered a product on their website on October 2nd, a projector for halloween. Their website said it would ship in 10-14 days. | Fast forward to October 27th, no product has arrived, no shipping information provided. I contact them to find out what is the status, and asked for a refund. They responded, but gave answers of ‘oh we are checking into this’, ‘we’ve asked our management to look into this’ until November 2nd, I conacted Visa card services and filed a dispute. Within a few days, they had credited me what I paid, after they did an investigation on their side. | Today, I got a notice that my product was shipping… they even provided a tracking number (which shows as invalid). If the product is actually delivered, I’m going to have it shipped back at their cost, because at this point I don’t want anything to do with this company. Seriously, it took them almost 3 months to ship a product, and this wasn’t a specialty order. They could have communicated with me, let me know there was an issue, it was out of stock, etc, but none of that was attempted. | AVOID this place at all costs, they are not a legitimate company.
Country: United States