Crystal Chrysler Dodge Jeep of Homosassa Review

They NEVER return phone calls and NO MANAGERS ever get to speak to clients!! We have spoken to the BANK and CHRYSLER CUSTOMER ASSISTANCE and all AGREE | We purchased the vehicle in 5/2015 a 2014 Chrysler 2014 300 S under the impression the vehicle had no aftermarket accessories on the said vehicle. | We were absolutely wrong! This vehicle has given us nothing but issues since we purchased the car. The front headlights are a disaster that they are only willing to fix and make a standard stock lights after we purchased the car under the impression this is the way the vehicle is from stock! It is a 2014 with only 23,000 miles at the time and the left front light was having water penetrating and fogging the headlamp, after we dropped the vehicle and stated this issue they stated they would fix it no issues. Then after 3 days a call was made to us stating the car had aftermarket HID light system that was not covered under warranty! | Never brought to our attention after we financed the car and the extended warranty was denied by us because we were under the impression the vehicle was under factory warranty! After going on two weeks of us calling them and no return phone calls we are now getting the only options of replacing the headlamps with stock lights and not the ORIGINAL lights presented to us when the vehicle was purchased, OR trade the vehicle in and start a new deal? The financing company has been contacted of this illegal practice and horrific customer service and will be contacting them very soon. The point is we purchased a car under the impression they did a a superior inspection of vehicles and it is a Chrysler vehicle being sold at a Chrysler dealership! | Why was this never mentioned and now we are being told it is to covered under warranty and stock lights will resolve the issue? We gave several thousand dollars down for this vehicle and now they are suggesting we trade it in with negative equity!! This is fraudulent practice and needs to be addressed ASAP! We call get no messages from the supposed managers and come to find out our credit was ran over 30 times to finance the vehicle? Why this was done we are still waiting on answers as well! This dealership is CRYSTAL AUTOMOTIVE DODGE JEEP OF HOMOSASSA LOCATED 1005 SOUTH SUNCOAST BLD HOMOSASSA,FL 34448 (352) 563-2277


Name: Crystal Chrysler Dodge Jeep of Homosassa

Country: United States

State: Florida

City: Homosassa

Address: 1005 South Suncoast Blvd

Phone: (888) 707-2598


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