I was contacted by CRE Credit services in regards to fixing some things in my credit when I was looking into buying a home. The person that contacted me was named Stone. When first told about there pricing I informed him I couldn’t afford there services, and was not interested at this time. Stone then called my phone multiple times for days. When I finally fiund time to speak with him, he told me that he had worked out a deal and that they could help me with my credit and I would only be charged $50 a month. I was assured it would be nomore with that. As I had advised him I could not afford anymore then that. I also was assured that they wouldn’t just dispute everything in my credit. That what they did was audit each account, basically ask them to show proff it was my account. | After about 3 months of having this service. I realized I was being charged $166 per month. What they were doing was charging my account twice. Once for $100 and the second for $66 that’s a big difference from $50. When I called the company to ask about this they said that I should have been told that I would only get the discount if I referred customers to them . I was NEVER told anything like that. I advised the worker of this and advised him of my conversation with stone and that I could not afford this amount of money! He then said stone would take care of it and transferred me to Stone’s voicemails Stone has never contacted me back to this date. I called the next day and canceled this service. I made sure to verify that I would not be charged again and that they would no longer do any work on my behalf. I received an email stating to that fact. This morning I was charged $100 and $66 again. I called the company this time they tried to tell me that I didn’t cancel on time for me not to be charged this month. That I had canceled the service on the 17th of July. When in fact I had canceled on July 3rd and I told them this and told them I had proff. He then without telling me transferred me to someone’s voicemail that said they would return my call in 48 hours. I then called back because I wanted this issue taken care of and was treated very disrespectfully and hung up on multiple times. Then at about 11am I was contacted by a Brandon Dunn that basically told me I was a liar about having and email proving my cancelation date. But that even though I had canceled and no longer have access to there services that I’m still obligated to pay these charges each month. I informed him that Stone guaranteed me that I could cancel at anytime. He to became very disrespectful and told me that I am trying to get out of an obligation and that they will not refund my money for this month. I told him that there are many reports on ripoff.com about them doing this to multiple people, and he at that time said that ripoff.com and the better business bureau mean nothing. | I have at this time put a dispute in at the bank and have contacted a lawyer. Also after reviewing my credit report and speaking with a finance officer I have noticed that all this company did was dispute everything on my credit report which was the worst thing they could have done. I have had to call each credit bureau and have the disputes taken off, in order to be able to even start the home buying process. The finace officer basically said I had been scammed and this coming don’t do anything that I couldn’t have done myself! Please don’t fall for this shady company. That are criminals they are only out to steal your money while doing nothing! There customer service sucks and they don’t care about any of there clients. They will lie and say anything to have you work with them and then charge your account for amounts that you never authorized!
Name: CRE Credit Repair
Country: United States
Address: 850 E Central Pkwy #200