Covington Mech Review

Our heat pump quit. Johnny Ray said he would replace out complete system with used equipment for $800 and that he would warrantee it for two years. He came out and replaced some of the inside unit and checked the outside unit. He stated that he was going to reduce our cost to $700 and he did give us a written 2 year warrantee. Air worked for just over a month and again it quit. It took 9 days for Johnny ray to fix our air. He came two times and both times he arrived late in the evening and worked on it till around 1a.m. in the morning. The last time he came I had top continusly call and text him as we had been without air for 9 days. Finally he told me that parts were going to cost $300 and I needed to go half with him on the parts. I am disabled & on a fixed income. I did agree to pay half. 1 oclock in the morning he finally got my air going & he did it with no new parts. He did complain that he had to replace all of our freon as he had left a cap off on his previous trip and it all leaked out. It was not untill it got cold that I realized he left the breakers for the heat off. I turned them on only to find that we have no heat. Now he will not answer my calls. I have no heat

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Name: Covington Mech

Country: United States

State: Tennessee

City: Knoxville

Address:

Phone: 865-406-5926

Website:

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