I recently had the misfortune of purchasing a 2016 Cadillac CTS Luxury Collection from this dealership Tempe Cadillac Auto Coulter. I will say that I had a positive experience when first engaging with them, but I recently decided to trade in my car (4 months after fact) for something else. I was shocked to find out that Mr. Skoko was unwilling to take my car back because of what it was “worth” now. I paid nearly 60k for a vehicle and to be told that after 4 months and 5,000 miles its worth 50% of the value. I understand that vehicles depreciate in value, but 50%!? And the fact that they were not willing to assist/accommodate with getting me into another vehicle is upsetting, I will never be purchasing a vehicle from them again and will go to a dealership that wants to retain potential long term clients.
Name: Coulter Cadillac Tempe
Country: United States
Address: 7780 S Autoplex Loop, Building 200