Cory Ware Penryn California

Complaint: The below site and also the sales person is just plain misleading its future customers. They claim to have no caps and will not even disclose what the monthly “allowance”” is before the speed slows down or how much it slows down. After researching online the best package ($129 15Mbps) is capped at 20 GB and slows to 1 Mb. They actually advertive 20 hrs at “”standard def”” but do not know what resolution this might be. I think it might be hulu at 240p or near old TV resolutions. A couple DVD movies would use your data up in 4 hrs on the best package (129/month). Most all of the cell and satellite ISPs have caps now days and just slow things down when you get to the cap. Cell towers do this by saying unlimmited ( with details in small print about using older data rate like 3g after a certain cap) but not unlimmited 4G. Hughes is following this measleading sales method to not even disclose the cap. They also claim that only the movies slow down when the “”allowance is hit”” They flat out refuse to give you the allowance or put it on the webpage abocve. All large files (including music

Tags: Internet Service Providers

Address: VMs

Website: and 2 -3 follow up call to excede to verify my terms on the 24 month double cap deal

Phone: Movies) stream or not have to be slowed when a cap is hit for a system to even be stable. It is plain out lying to say otherwise. I have a voice recording of this sales person if anybody needs extra evidence for class action. Date of recording is: 7/11/15 2pm 866.961.4885 I have been using Excede satellite for 2.5 ys now and the performance is great

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