Complaint: My experienbce with Cool Trade stock trading software has been a total disaster. I asked for technical support for assistance in understanding the commands in the program in over 50 emails. All I received were suggestion that I call a broker at an additional cost of $250 which was never discussed at the time of the sales pitch. In the tiime period between August 2014 and December, my stock value has lost $1200. If I had never used the Cool trade program the appreciation of the stock would have given me a profit of $3,000 Therefore my net loss, including the $5,000 cost of the program amounts to over $10,000 !!!!
Tags: Computer Software
Address: Internet USA