On April 2, 2011 I purchased a GPS system at an electronics expo in Charleston, SC for $55.00. I did not open the box the unit was in until 2 weeks later. At that point, I realized that there was no actually GPS in the box; just the accessories. I called Compu-Electronics immediately afterwards, and subsequently about a dozen times over the next month and left repeated messages about the GPS. No one ever returned my call. Therefore, on May 3, 2011 I returned the box of accessories to the company via certified mail. I included a letter detailing what had transpired, requesting a complete GPS system or a refund. The certified package/letter were picked up on May 16, 2011 by Gena Brown from Compu-Electronics. After receiving notification of this, I waited 2 weeks for a response. However, no one ever called, wrote or sent a replacement GPS. Next, I called the company again and left messages specifically for Gena Brown. Neither Ms. Brown nor anyone else from Compu-Electronics have yet to respond to any of my efforts.