Hotel and rooms (almost) clean, seems well maintained. Breakfast okay. | Staff dishonest. | I was verbally informed from the front desk staff, TWICE, that a $300 deposit would be needed for use of a debit card for 2 rooms. That said deposit would be refunded after 3-5 days, depending upon my bank that is the real culprit of holding my money. | My credit union informed me that they do not, in fact, hold any monies once electronically transmitted. I tend to believe my credit union, simply because my paycheck is always deposited a day early. | Today I contacted the hotel, and I have just been informed that the monies may be held up to 15 days. The Front Desk Manager condescendingly stated that I signed a paper acknowledging this fact. Given the number 8 small font on everything I was required to sign, it is quite possible I missed it, but doesn’t excuse their misinformation. | Its my belief that this hotel holds deposits for its own financial gain, as an interest-free, short term loan.
Name: Comfort Inn Downtown Charleston
Country: United States
State: South Carolina
Address: 144 Bee St
Phone: 1 843-577-2224