Comcast Decatur Georgia

Complaint: The quick version: Comcast sent my bill to an email address they created and that I didn’t even know existed, then disconnected my service for non-payment without any attempt to notify me. Trying to contact them resulted in more than an hour of making phone calls, most of which were disconnected by their system before I ever got to speak to a human being. We’ll be using a T-Mobile hotspot for our in-home Internet from now on. The long version: We recently moved to the Atlanta area, and the only decent (price & speed) option for Internet service was Comcast/Xfinity. Having dealt with them before, we were less than pleased, but I work from home and decent speeds/data plans are important. So we bit the bullet and signed up.Here we are one month later, never received a bill, and wake up to find that our service has been disconnected for non-payment. We owe $70.90, says their website (the only site we can connect to using our WiFi). I, of course, want a breakdown of those charges and to see what the hell happened, so I try calling. That’s when the real fun started. I tried several different 800 numbers that I found online (using my phone’s hotspot to connect). Every single one of them had me enter all my identifying information multiple times, then disconnected me at the exact same point–before speaking to a human being, of course. I got ahold of a live chat operator (again, using my phone’s data plan to connect) and got other numbers that were “direct hotlines”” to the service and

Tags: Internet Service Providers

Address: eventually

Website: I was disconnected. So

Phone: the cancellation departments. They funneled me back to the same primary customer service lines where

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Comcast Decatur Georgia in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Comcast Decatur Georgia. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Comcast Decatur Georgia is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


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