Comcast Corporation Dickinson Texas

Complaint: I don’t watch TV and last year after switching routers in order to help lower my bill amount, comcast talked me into switching my service plane for a higher speed that included cable TV even after assuring them I wasn’t interested in it. But I was assured I would pay the same as I was $39.00 a month with a higher speed and a free promotional TV package I didn’t even want but the guy kept assuring me it was a better deal even after letting him know I wasn’t interested and I don’t even watch TV. But he ended up talking me into something I didn’t want anyway only because he assured me I could go back to the old plane and have the old price I was paying at the time. Well today figuring the plane I never wanted in the first place was about to expire which it does on July 18th comcast informed me I would then be paying $79.00 a month. I informed the lady I spoke to what the guy assured me when he told me I could switch back to my old plane. The lady then said that’s not possible I would have to get a package that cost more. Then she put me on hold and switched me over to their “Loyalty Department”” where I was told switching to my old plane wasn’t possible because they didn’t have the code. I can’t stand TRICKERY or DISHONESTY and comcast will be getting their unopened TV tuner box for the TV I NEVER WATCHED back. I don’t need it OR THEM I’ll be switching to satellite Internet. BEWARE Comcast is using trickery in order to switch customers to higher priced planes.”

Tags: Internet Service Providers

Address: 1701 JFK Boulevard Philadelphia, Pennsylvania USA


Phone: 1-215-286-1700

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